TechRound: Expert Predictions For LegalTech in 2025

Laurence Baker

Laurence Baker

VP, Marketing

Insights

Jan 8, 2025

According to research from LexisNexis, 82% of lawyers are either already leveraging Generative AI (GenAI) or actively planning to leverage it. Investment LawTech is only set to grow too with Global City predicting $2.2bn invested per year by 2026.

Our CTO, Paul Gaskell, gave his 2025 legaltech predictions to TechRound:

“In the next 12 months, we will start to see a fundamental shift away from the traditional SaaS model, as businesses’ expectations of what new technologies should do evolve. This is down to two key factors – user experience and quality of output.

“People now expect to be able to ask technology a question and get a response pulled from different sources. This isn’t new, we’ve been doing it with voice assistants for years – AI has just made it much smarter. With the rise of Gen AI, chat interfaces have become increasingly popular versus traditional web applications. This expectation for user experience will mean SaaS providers need to rapidly evolve or get left behind.  

“The current SaaS models on the market can only tackle the lowest dominator problem felt by a broad customer group, and you need to proactively interact with it to get it to work, and even then, it can only do 10% of a workflow. The future will see businesses using a combination of proprietary, open-source, and bought-in models – all feeding a GenAI-powered interface that allows their teams to run end-to-end processes across multiple workstreams and toolsets”.

See all the predictions here

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